FAQs

Need help? We’re here for you - message us on our Contact page or drop us an email: info@otbatl.com

Before you get in touch, have a browse through our FAQs below to see if we’ve answered your query:

Where are you based?

Our company was established and is currently headquartered in Atlanta, Georgia

Where do you ship from?

We ship all orders from our distribution center in Atlanta, Georgia

When can I expect my order to ship?

Our processing time is immediate and orders are usually shipped on the same or next business day as long as products are in stock. Back-ordered items take an additional 2-3 weeks. Please check product descriptions and/or current announcements for updated shipping periods

What are your minimums?

We don't have any minimums.

How can I buy wholesale?

You may submit your brand/company using the APPLY link. Your application will be manually reviewed within 1-3 business days and an email will be sent if approved.

I don't have a brand and just want to buy some for myself. Is this possible?

Yes, we accept purchases for personal use or sampling on our consumer retail store, Shop Now.

Can you manufacture my own design?

No. Unfortunately, we currently do not provide private label manufacturing services. We are a blanks supplier, make sure to subscribe to our email to be up to date with our company and services.

Can I dropship?

We are not a print-on-demand company and we do not offer drop shipping.

Do the products have branding/tags?

All products come with a tear away tag and a second size tag and wash label within the side seam.

When will new colors or styles be available?

All of our fabrics & colors are custom developed sustainably and strategically. As we focus on quality vs quantity within our offering, we plan to slowly add new colorways and styles every season to our catalog. Please follow us on Instagram for the most current announcements.